Jira Service Desk

Title	Creator	Modified
JSD2 Service Level Agreements (SLAs)	@a user	Aug 16, 2022
JSDV2 Incident Ticket Edits	@a user	Jul 05, 2022
Archive Moving an existing request to a different issue or request	@a user	Mar 25, 2022
JSDV2 Incident States and Statuses	@a user	Mar 15, 2022
JSDV2 Knowledge Base articles in JSD tickets	@a user	Mar 15, 2022
JSDV2 Ticket Reporter Details	@a user	Mar 15, 2022
JSDV2 ElementsXS Response Procedure	@a user	Mar 15, 2022
JSDV2 Internal vs Customer-visible comments	@a user	Mar 15, 2022
JSDV2 High Priority Outage Procedure	@a user	Mar 15, 2022
JSDV2 Request Participants - What, How, Why	@a user	Mar 15, 2022
JSDV2 High Priority Outage - Email Templates	@a user	Mar 15, 2022
JSDV2 Remediation Issues for Service Requests	@a user	Mar 15, 2022
JSD2 Ticket Pending Status	@a user	Mar 15, 2022
Update - Service Levels (SLAs)	@a user	Mar 15, 2022
Archive - Maximo Enhancement Requests (Regional San )	@a user	Mar 15, 2022
Archive - Service Desk Queues	@a user	Mar 15, 2022
JSDV2 Severity Level 1 and 2 Incidents	@a user	Mar 15, 2022
Archive - High Priority - Child Tickets	@a user	Mar 15, 2022
JSD2 Post-Incident Review (PIR) Process	@a user	Nov 24, 2021
JSD2 Incident Ticket Creation by Direct Entry	@a user	Nov 24, 2021
JSD2 Ticket More Dropdown	@a user	Nov 15, 2021
JSD2 Ticket Edit Button Additional Fields	@a user	Nov 15, 2021
JSD2 Linked Issues	@a user	Oct 29, 2021
JSD2 Ticket Assign Button	@a user	Oct 29, 2021
JSD2 Ticket Comment Button	@a user	Oct 29, 2021
JSD2 Ticket Status Buttons	@a user	Oct 29, 2021
JSD2 Ticket Edit Button	@a user	Oct 29, 2021
JSD2 IT Service Desk Queues	@a user	Oct 29, 2021
JSD2 Customer Confirmation Emails 2	@a user	Oct 29, 2021
IT Technician JSD Training Map	@a user	Oct 29, 2021

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