Jira Service Desk Version 2
Title | Creator | Modified |
---|---|---|
JSD2 Service Level Agreements (SLAs) | @a user | Aug 16, 2022 |
JSDV2 Email Channel | @a user | Apr 01, 2022 |
JSDV2 Personnel Announcement Tickets in the Service Desk | @a user | Apr 01, 2022 |
JSDV2 Severity Level 1 and 2 (High Priority Outages) - Child Tickets | @a user | Mar 15, 2022 |
JSD2 Ticket Pending Status | @a user | Mar 15, 2022 |
JSD2 Post-Incident Review (PIR) Process | @a user | Nov 24, 2021 |
JSD2 Incident Ticket Creation by Direct Entry | @a user | Nov 24, 2021 |
JSD2 Ticket More Dropdown | @a user | Nov 15, 2021 |
JSD2 Ticket Edit Button Additional Fields | @a user | Nov 15, 2021 |
JSD2 Linked Issues | @a user | Oct 29, 2021 |
JSD2 Ticket Assign Button | @a user | Oct 29, 2021 |
JSD2 Ticket Comment Button | @a user | Oct 29, 2021 |
JSD2 Ticket Status Buttons | @a user | Oct 29, 2021 |
JSD2 Ticket Edit Button | @a user | Oct 29, 2021 |
JSD2 IT Service Desk Queues | @a user | Oct 29, 2021 |
JSD2 Customer Confirmation Emails 2 | @a user | Oct 29, 2021 |
IT Technician JSD Training Map | @a user | Oct 29, 2021 |