Staffing Services Change Management Plan and Strategy

Introduction

This page and it's children will contain resources and information around change management. 

What is Change Management?

To get a good, high-level understanding of what change management is, and why it's important, please briefly review the below PowerPoint: by clicking on the image:

Change Management Resources

Best Practices in Change Management PDF

Project Team: Please read through pages 12-20 of the Best Practices in Change Management document below. Please specifically review p. 14-20 that cover Greatest Contributors to Success, Greatest Change Management Obstacles, What to Do Differently on the Next Project, and Advice for Practitioners.

Other extremely useful information in this document include:

• Change Management Activities - p. 22-59
• Sponsorship (Matt Doyle and Mike Huot) - p. 60-92
• Managers and Supervisors (Managers and Supervisors Legitimize Changes Impacting Teams They Lead - p. 94-103
• Change Agent Network (Extend Support Through Engaged Group of Advocates) - p. 104-109
• Culture, Employee and Stakeholder Engagement - p. 110-148

Click on the image below to access this resource:

Library of Figures - ADKAR Model

Click on the below image to review a PowerPoint, specifically slides 24-29, to understand what the ADKAR model is. ADKAR is a model that lines out the 5 elements of successful change. 

Prosci's Change Management Approach

Prosci's change management approach helps us achieve change by following a structured, adaptable and repeatable approach, as explained below.

1. Phase 1 - Prepare Approach: The purpose of this phase is to position the change for success by developing a customized and scaled change management strategy with the necessary sponsorship and commitment.
   1. In this phase we: Define Success, Define Impact, and Define Approach
2. Phase 2 - Manage Change: The purpose of this phase is to achieve adoption and usage of the change by creating, implementing and adopting plan(s) that will move individuals and the organization through ADKAR transitions. 
   1. In this phase we: Plan and Act, Track Performance, and Adapt Actions
3. Phase 3 - Sustain Outcomes: The purpose of th is phase is to realize the value of the change by ensuring the change is adopted and the organization is committed and prepared to sustain the change.
   1. In this phase we: Review Performance, Activate Sustainment, and Transfer Ownership

Below is the same information in infographic form: