IT Project Phases
Depending on the phase of a project, project details are managed by different teams in different ways.
This page refers to processes for IT-managed projects. IT does not have a standard process for IT projects managed by non-IT staff.
Ideation
The business process owner group has an idea for process improvement or a need to upgrade an application. They document their need, process impact, and departmental priority. The operating departments decide how to manage their list of project ideas within their department; IT is not actively involved in managing projects at this state. IT may informally be contacted for very high-level input or feedback.
Request
Once the operating department chooses to move forward with a project idea, the project idea is entered into the IT Service Desk as a Project Request. Before IT will assign any resources to the project, we require business review and approval. This approval lets IT know that the business is okay with IT spending some time to do an initial analysis as we collectively prepare to present the project to IT Management and the Executive Technology Steering Committee (ETSC). All the information required for this initial business approval comes from the business. Once approved, an IT Business Analyst will work with the operating department staff to start gathering requirements, determine an initial level of effort, develop a BCE, and seek ETSC (or the GM's) approval. Upon executive-level approval, the ETSC (or the GM) will rank the project relative to the other active and pending projects.
To learn how to enter a Project Request, see Project Request Process.
Project Management Life Cycle
PMLC - The Project Management Life Cycle begins once the time comes to start the project. An IT Project Manager is assigned and the project is run using the IT PMLC. The PMLC includes the following stages:
- Initiation
- Planning
- Execution
- Monitoring & Controlling
- Closure
To learn more about the PMLC, see Project Management Life Cycle (PMLC).