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2019-12-06 WSCS - Meeting notes

Date

Attendees



Agenda/Notes

8:35 - Linda stopped by my office.

  • Linda/Charlie want a meeting
  • She hasn't heard anything for the past month.
  • She heard Al passed the work over to Phani
  • ~11/15 - She called Phani, he said he has a conversation with Al later that day, he will tell her what he finds.

8:45 - I visited Kavita

  • There's 2 batches of data. 1) Those that have been put into a project. (Need to meet with customer to review some of those tasks), 2) some others, like help desk tickets.
  • Around 11/18-11/22 Kavita had a conversation with Phani to review some of the issues

10:25 - I visited Linda

  • WSCS doesn't have visibility of the problems they are having. I said this is possibly short term and should resolve itself when help desk system matures. 
  • She said she only has visibility of the help desk tickets that she created, not other people in her department. - I said talk to Marty about this.
  • I said I will ask Kavita to put together a list of WSCS related tickets, and include a status.
  • I said I will work on a report to give her a list of problems in her department

10:35 - I visited Kavita

  • I asked her to create a status report of those tickets.

Action items

  • Linda wants a List of Jira tickets associated with WSCS group. Perhaps mailed weekly
  •  
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