Lifeline Technical Workflow

Step Name	Actor	Step Description
Downloads application	Ratepayer	Application is a pdf, ratepayer downloads it.
Complete application	Ratepayer	Ratepayer fills out the application pdf.
Uploads application	Ratepayer	Ratepayer uploads application to the districts internet site.
Send application to WebMethods	Lifeline	Lifeline internet site forwards the email to WebMethods.
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