2021-06-14 Meeting notes
Date
Attendees
Agenda/Notes
This meeting is in follow-up to ITSD-8089
- Peter confirmed that the webforms were now functioning properly with appropriate email delivery
- John Grigg and his team at DTech were able to edit multiple settings to correct the filtering issue
- Added an spf exception. (What is an SPF Record (and How Do You Create One)? | Rejoiner)
- DKIM records needed to allow other entities to show it's "Safe". (What is DKIM? All about DomainKeys Identified Mail (DKIM) - DMARC Analyzer)
- The PAO would like to investigate other long-term options that might provide more reliability
- Digital Deployment states that utilizing DTech for the email service hosting is not viable for them. While not viable, technologically it is possible.
- The group discussed having Digital Deployment send notifications to the PAO team and DTech when any errors are detected in their service logs. This would speed problem acknowledgement and resolution
Action items
- Cameron at Digital Deployment is going to work with his team regarding the review of their service error logs on the districts webforms, and sending notifications to the PAO office and John Grigg's team at DTech when errors are detected.