2019-20 Q2 Report Highlights

General comments on writing: 

• Don’t use first-person voice.  No “We,” “I,” “us,” etc. Third person only for this professional report.
• Your audience is unfamiliar with ISD.  Make sure you write it like you’re explaining to a stationary engineer on her first day.  The highlights section should be wholly decipherable and clear. 
• For all writing intended for an audience outside of IT, adhere to the Regional San and SASD Writing Style Guide