2019-07-18 Meeting - IT Staff

Date

18 Jul 2019

Item	Who	Notes
General Updates		Everyone should have a working headset to enable Slack-based meetings IT County Employees responded 100% to Workplace of Choice survey! Training being planned: Confluence Agile
ETSC Recap		Projects started to implement new service desk and asset management system and processes The role of IT - we manage business systems, not business data Product Ownership - someone on the business side to prioritize customer requests and project tasks Security (PTP Findings) Update - 92% complete! Purchasing System direction
IT Project Management		IT Project Management Home
Time Tracking Review		Custom Apps team is killing it Primary goal is to track time by Jira project (i.e. How much time do we spend on LIMS?)
IT Knowledge Base		General internal knowledge base for IT staff Writing guides Taking time off Using source control
Team Updates		Customer Services A/V System Upgrades Lifesize replacement CEAR/Surplus Security PTP Findings (similar tests to be annually) Phishing Exercises (quarterly) Cybersecurity Reminders (monthly) Custom Apps Newly trained developers are working on three projects to apply what they learned Good example of a task: RCTS-34 Filling out the Application List Operations Server list Database list Decommissioning blade servers Vended Apps & BAs Project Management methodology Team Values